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Who We Are

Established in 2006, ROSE TRAVEL SERVICE Co., Ltd is a full service tour operator and a local DMC serving and offering an inspiring range of holidays in Hoi An as well as in Central Vietnam.

We specialize in owning and providing a full range of hotel services, restaurants, and private transfers using cars, jeeps, bikes, vintage Vespa motorbikes and boats, both in Hoi An as well as in central Vietnam. With a team of experienced, enthusiastic staffs, we know the "insider" ways to make your travel experience truly special, truly hassle-free, and truly enriching with new unique and creative products.

We do hope that this information will help you gain a clear idea of who we are and what we can offer, and that we can create a strong co-operation in the near future.

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Why Choose Us

QUALITY & SERVICE

At Rose Travel, quality and service go hand-in-hand. We go above and beyond to ensure these two hallmarks are met at every step of your journey. To help achieve these core values, we closely monitor client satisfaction and are consistently seeking new ways to exceed our clients’ expectations.

KNOWLEDGE & EXPERIENCE

We work hard to ensure we find you the most exciting, amazing destinations and experiences that work within your budget. With an average tenure of 10 years, our team can help you with all your enquiries that will leave you feeling you have experienced the “real” Vietnam.

SUPPORT SERVICE

We're available to answer any questions or concerns via online chat, phone or email with 24/7 customer care service. We can assist you anytime if any problems arise while you’re traveling with us. We understand the importance of giving attention to even the smallest of details.

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Meet The Team

Everyone at Rose Travel Service Co., Ltd has one thing in common: a love of travel, exploring the world and discovering new places. Each staff has first-hand experience of specialist area, and likes nothing more than sharing their insights to clients.

MR. DZUNG PHAM VU – OWNER & MANAGING DIRECTOR

The founder of Rose Travel Service Co. Ltd, Dzung is an inspiring entrepreneur in the hospitality industry and also an expert in all of the company's tour destinations. Born and raised in Hoi An, Dzung has traveled extensively throughout Asia, Europe and magical Indochina land, visiting compelling sights (both well known and off-the-beaten-track), comparing all kind hotels, establishing relationships with local suppliers, communities, artisan producers, artists and others allow you to have authentic experiences.

Quote ”It is pleasure coming to work each day  to help customer with customized itineraries and ensure that clients receive a unique holiday experience”

MRS. VY TRIEU HOANG – VICE DIRECTOR

Vy joined up with her husband, Dzung, to build up the reputation of Rose Travel Service Co. Ltd since its inception in 2006. She is now in charge of daily operations within the Accounting Department in addition to dealing with local partners.

One of Vy’s favorite pastimes is browsing food markets in search of authentic local cuisine.

Mrs. HAI DANG - Operation Manager

Responsible for managing operation department to provide good customer service to customers/clients and ensuring that effective methods are put into place so that the company of employment runs to its maximum productivity.  

MRS. TRINH LE - CORPORATE SALES MANGER

Responsible for proposing strategies and sales plan, including target customer, sales method and plan implementation. Coordinating the activities of a sales team in order to build a healthy and profitable relation with buyers and other associates.

MRS. NGUYEN THAN - SALES & MARKETING MANAGER

Responsible for bringing a creative influence to company strategy and vision and ensures that the business is perceived professionally and maintains a high profile within its own commercial sector.

MRS. HEN VU - RESERVATION MANAGER

Responsible for providing hotels information, room rates, handling customer complaints or concerns, counseling clients on terms and conditions of reservation or making reservations and sending out confirmation notices.

mr. HOAN PHAM - tour guide

Hoan is very informative, knowledgeable and very easy going tour guide with a passion for travel. He always give the customer with great insights, make the important connections between the history of each destination with history-past and present-itself.

MRS. NGA PHAM - GENERAL ACCOUNTANT

Responsible for financial planning and all fiscal and internal auditing matters and ensure that businesses and individuals have their financial statements up-to-date. Performing daily accounting work subject to prevailing laws and regulations of Vietnam.